On-Line Ordering Information

You can shop at www.vincentcom.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram) [link to http://www.authorize.net/resources/howitworksdiagram/ ]. The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/ ].

If you prefer, we can process your transaction by phone, fax or mail. Call us at 888-292-9872 during our business hours 8am-5pm Monday through Friday, fax us at 559-292-7132 or mail your order to 5773 E. Shields Ave Fresno, CA. 93727.

www.vincentcom.com is registered with the Authorize.Net Verified Merchant Seal program.

Our on-line ordering service is secure and in no way will we use or give your informations to any other party.We accept Visa, Mastercard, American Express, and Discover Card for all puchases on-line. If however you are uncomfortable with using your credit card on-line, please call us at 559-292-7010 or 888-292-9872, other arrangements can be made for payment. Our desire is that your experience with our company is trusted and that you will come back for future business. 

Refunds and Returns Policy

    • If you are not satisfied with your purchase from Vincent Communication Inc., a cash refund can be requested as long as the customer contacts Vincent Communications Inc. within 72 hours after the customer receives their order and the complete order along with original packaging is returned to Vincent Communications Inc. within 5 business days.
    • All orders that are returned are subject to a 25% restocking fee, so please call us if you are not sure about your equipment purchase.
    • A nominal $5.00 handling fee is added to all orders to offset added UPS fees that are assessed for omissions and errors that are made when a customers exact address is not correct.
    • All shipping cost are non-refundable
    • Please be aware that our website is in a state of constant change and occassionally our images or pricing may have errors or omissions, we apoligize for this and continue to strive for excellence.